Booking & Cancelling Classes
Please find your nearest class (location) and find the right class day and time for you. Book in easily via our Timetable (click SIGN IN) which uses an online system called MindBody. If you are new to the website you will be asked to create an account. It’s quick and secure and ensures your space in our popular classes. MindBody uses NETBANK by Optimal Payments and we can take VISA and MasterCard for classes with LushTums founder Clare Maddalena and Bristol teacher Clair McGill. For all other classes reserve your place online and then pay your teacher directly in advance by online banking or bring cash to class. Students must arrive for class at least 10 minutes prior to the class start time. Failure to do this may result in the student not being admitted into the class or your place may be given away to someone else. Classes bought with any LushTums teacher are only redeemable in that teachers classes, unless otherwise stated. Class Packages must be used before the expiry date. Be sure to tick to receive 'emails & notifications' when you sign up, so the MindBody system can send you reminders on expiry dates and class changes. Occasionally Pregnancy Classes in a package may be rolled over to the Postnatal Courses, on a case by case basis - please check directly with your teacher.
Cancellation of Classes:
In general 48 hours notice is required for cancellation of any classes you have booked on to – so that someone else on the Waiting List can take the space. Any missed sessions without the appropriate notice will be charged as if attended. Please log into your Mindbody account to cancel – LushTums can not accept cancellations in person, via email, telephone or text. However, if you are cancelling within the 48 hour window please do let your teacher know too, in addition to cancelling your space via our website. If you do not attend the session you booked online, your ability to book online can be suspended. Teachers occasionally change at short notice; no refunds or exchanges will be given if there is a cover teacher, and the 48 hour cancellation rule still applies. 5 class packages have a 6 week expiry. 10 class packages have a 3 month expiry. Postnatal Yoga and Women's Yoga run as short term-time only courses - any missed classes can not be rolled over to the next term. Check the Timetable for latest details or your teacher directly. And be sure to use all your classes up before they expire.
Cancellation of Courses:
All courses - such as our Preparing For Birth antenatal education course for couples or our Prepare for Breastfeeding course - need to be booked and paid for in full, in advance to secure your space and cancellations less than 7 days prior to the course dates, are not refunded. In advance of 7 days, 50% can be refunded, within 14 days of notification of your cancelation.
Cancellation of Teacher Trainings:
Our Teacher Training need to be booked and paid for in full, in advance, at least a month before the course begins. For existing LushTums teachers wishing to train in other disciplines, 50% of the course fees constitute a non-refundable deposit and secures your place on the course. The remaining 50% payment will be made at least 1 month before the course commences. If there are mitigating circumstances a payment plan can be agreed separately to this. If during the course, for some unforeseeable reason you cannot continue with the training, no refunds will be made. For new teachers full payment is required in advance to confirm your space on our training programmes and/or business set up franchisee programme. You will have a 30 days cancellation period and will qualify for a 90% refund of the purchase investment. After this time you will not be entitled to any refund of your initial purchase investment and will be subject to the minimum three year contract as set out in the full terms and conditions of becoming a franchisee teacher with LushTums.
In exceptional circumstances, on a case-by-case basis, our cancellation policies may be altered as decided by LushTums Ltd and that we reserve the right to update this policy at any time.
After school clubs:
If you are booking into an afterschool club, please note all bookings and payments must be made in advance to the teacher. Bank details will be confirmed following your booking for the full term. No refunds are available once the booking and payment has been made, unless you can find a replacement.
Terms & Conditions
By participating in any of our classes you are agreeing that you understand the following:
Starting our classes is no different to starting any other form of exercise – the same guidelines apply:
If you are pregnant and not used to regular exercise, then it is recommended that you move carefully and wait until after 15/16 weeks before starting class. If you have a regular practice, good sense of body awareness and/or feel safe and confident starting classes earlier than 15/16 weeks, please inform your teacher of this when booking.
If you are postnatal please wait until 6 weeks after a vaginal delivery or 8 weeks after a caesarian section, before you begin exercising or taking our classes again. Please ask your doctor in your postnatal check up, to see if you have diastasis recti (separated tummy muscles), SPD, hernia or any kind of prolapse and inform your teacher before booking you class.
If you are coming to the Women’s Yoga, Postnatal Yoga or Pregnancy Yoga please make sure you tell your teacher of any conditions, injuries, operations or medications that you take that may effect your practice. In all cases, if in doubt, please consult your doctor, midwife or healthcare professional.
I understand that by participating in this class I am totally responsible for myself and if in the unlikely event of any injury of any kind, or miscarriage, the teacher of this class is not in any way responsible.
When booking you will be asked to agree to the following Terms & Conditions:
I agree to adhere to the LushTums cancellation policy and I understand that when I practice in class I am responsible for my own body and well-being.
I understand that information published on the LushTums web site is provided for the use of its visitors and I am advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. I understand that no guarantee is given of the accuracy or completeness of information on these pages.
I am aware that LushTums may alter the information on its website from time to time and LushTums shall have no liability arising from the use by any party of the information on this web site. I understand that LushTums does not warrant the information on this website in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated.
I agree to make my own virus checks and to implement my own precautions in this respect. LushTums exclude all liability for contamination or damage caused by any virus or electronic transmission.
Students are required to give notice to LushTums of any change of home address or email address or contact phone number. Failing such notice, all communications will be assumed to have been received by the Student within five days of email sent or mailing to the last address (of either type) notified to LushTums.
Any marketing, educational or other materials of this nature whatsoever produced by LushTums in connection with the Classes and Services and which are made available to Students will at all times remain the property of the LushTums and will be subject to the LushTums’s copyright.
Limitation of Liability
LushTums Ltd cannot be held responsible for any particular session, instructor and/or item of equipment not being available for whatever reason. The Company reserves the right to make alterations to the sessions, instructors and/or equipment, as well as to those ancillary facilities (e.g. showers), provided to Students, without notice and in its absolute discretion and the Company will not be liable for any loss occasioned by such alterations except insofar as such loss is by law incapable of exclusion.
It is the Student’s responsibility to ensure that he is capable of undergoing a routine of exercises provided by any programme which she follows or class which she attends. Students accept the risk of injury from performing exercises and are advised to consult their doctor or midwife prior to beginning any session.
LushTums accepts no liability for loss or damage to property of Students or for injury to Students on the studio premises or outside the studio except insofar as such loss, damage or injury is by law incapable of exclusion.
We respect your privacy and your information. We only hold your data to keep in touch with you: we share news and information about what is happening at LushTums or locally in your area and share educational materials with you; we hold your data to help you manage your bookings and classes through our MindBody booking system; and we help you connect with other mums and mums-to-be in your area through our Facebook groups, pages and other social connections like local, private What’s App groups that your teachers might have created for you. Please know that your personally identifiable information is kept secure - only authorised teachers, employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings at any time. You can also send us a 'request to delete' all information or data we have about you at any time. We will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organisation.